Liverpool fans were left exasperated this week after a cyber attack disrupted their ticket-buying process for the first half of the Premier League season.
Initially, tickets for home games up until early 2025 were supposed to go on sale on Wednesday for members who had attended at least 13 league matches at Anfield last season. However, due to technical errors on the site, the sale had to be postponed.
Liverpool had planned to reopen the sale later on Wednesday, but persistent issues with their system forced them to abandon these efforts. A subsequent sale, scheduled for Thursday morning for members who had won a ballot, was also postponed, as the 13+ members were unable to secure their tickets the previous day.
Currently, the sale has been indefinitely suspended, and Liverpool FC has promised to notify fans via email once the new sale date is determined.
The Athletic reports that the disruptions were caused by a cyber attack involving automated scripts, known as a bot attack. An investigation is now underway to determine whether the attack was intended to simply cause chaos or to fraudulently purchase tickets.
Liverpool fans’ frustration is understandable. Many had to interrupt their workday to participate in Wednesday’s sale, which took place in the morning. This latest incident is part of a series of ticketing issues that have plagued supporters this summer, including problems with purchasing tickets for the club’s pre-season friendly against Sevilla at Anfield on August 11.
As Liverpool continues to investigate the cyber attack, it remains unclear when the suspended ticket sale will resume.
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